I emailed 4 times and reached out several times in Instagram. They sent one message back in IG but never responded or returned any of my emails. Terrible customer service. We have used these diapers since our daughter was born they have been great for her very sensitive skin. We sized up to 5 but these diapers smelt so awful like a harsh chemical we had to put them in the garage. With her bouts of hives and rashes there is no way I’m putting these diapers on her. Their new manufacturer has ruined these once great diapers. I’ve been trying for two weeks to get a refund and to ship these diapers back but no luck as I’ve yet to receive a response back.
Highly disappointed. Do not recommend.